This article is for V2 and V1 3D scanners.
Here's how to get the MFStudio log file.
On Windows or Mac, open MFStudio, click on the Help menu, then choose Export log files.
A window will appear, allowing you to select where you want to save the log file and to give it a name. Select a location and choose a file name, and press Save.
The log file is a single zip file and will be saved to the location you choose. You can attach the log file to the email you send to us.